Something is broken
Describe the steps that led to it, what you expected, and what happened instead. A screenshot or screen recording helps most.
Support
Get help with Buda
Email us and we'll pick it up. Include your account email, the platform you're on (web, desktop, iOS, Android), the app version, and what you were doing when it broke.
We usually reply within 1-2 business days.
What to include
Agents and automations
Tell us the agent or space name and roughly when it ran, so we can trace the run on our side.
Billing and plans
Send the account email used at checkout. Do not send card numbers — we never need them.
Account and privacy
Account deletion and data requests can be done yourself in Account & Security, or ask us and we'll handle it.